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Communication

SITUATION

In my first semester studying online at Columbia College in May 2021, my classmates and I joined classes online via Microsoft Teams.

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TASK

While there were no in-person interactions with classmates, I had to stay in touch with them to be on top of my game and know if I missed anything related to courses.

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ACTION

I started chatting via Microsoft Teams with some of my classmates. We then created a WhatsApp group for the whole class, which we used to get to know each other very well and communicate with each other related to class matters.

RESULTS

The WhatsApp group has become very beneficial to everyone who had any questions or anyone who needed any help.​

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